Privacy Policy
Privacy Policy
We respect your privacy and understand that the personal and medical information you share with us requires careful, responsible handling. This policy explains what we collect, how we use it, and your rights.
Scope of This Policy
This Privacy Policy applies to information collected by ColdRxMeds through our website, order processing systems, and communications. We respect your privacy and understand that the personal and medical information you share with us requires careful, responsible handling.
Information We Collect
| Category | Information collected | Why we collect it |
|---|---|---|
| Identity | Full name, date of birth, sex, age | Identity verification and prescription processing |
| Contact | Email, phone, address | Order delivery and communication |
| Medical | Prescription and medical information | Pharmacist review and safe dispensing |
How We Use Your Information
- Processing and fulfilling your prescription orders
- Verifying your identity and prescriptions
- Communicating delivery and order updates
- Performing pharmacist safety checks
When We Share Information
| Circumstance | Who receives it | What is shared |
|---|---|---|
| Order fulfillment | Licensed pharmacy partner | Prescription and delivery details |
| Delivery | Shipping carriers | Name and delivery address |
| Payment processing | Secure payment processors | Information required for the transaction |
We do not sell your personal or medical information, and we do not share it with third parties for their own marketing.
How We Protect Your Information
- Secured systems with restricted access
- Encrypted communication channels
- Confidentiality obligations for staff and partners
How Long We Keep Your Information
We retain information only as long as necessary to comply with legal, healthcare, and pharmacy regulations, after which it is securely deleted or anonymized.
Your Rights & Choices
- Right to access — request a copy of your information.
- Right to correction — request corrections to inaccurate information.
- Right to deletion — request deletion where legally permitted.
- Right to withdraw consent — withdraw consent at any time.
Contact Us
For privacy inquiries and data requests, email info@coldrxmeds.com.